Frequently Asked Questions
Where are you located?
1726 Clement Avenue, right inside the The Training Station. We are about a 10 minute drive (3.5 miles) from downtown Oakland, 15 Minutes from Piedmont and 15 minutes from Berkeley, just across the Park Street Bridge.
What should I expect during my visit?
During your visit your Physical Therapist will be with you the entire time. We will conduct a full evaluation, and work together to determine the best possible treatment for you moving forward. This will typically entail some sort of manual therapy to help improve pain and mobility, movement pattern analysis and retraining, and a focus on functional strengthening to help you reach your goals and return to your activities stronger and healthier than before.
Do I need to be referred from a physician to seek physical therapy?
No you do not, in the state of California you are able to see a physical therapist directly. We are happy to refer you to a physician or collaborate with any of your physicians if that is a necessary part of treatment moving forward.
What about personal training?
We love working with goal oriented people and are happy to offer our strength and wellness packages.
Can I see you if I have Medicare?
Medicare patients are unfortunately not permitted to pay for Physical Therapy services out of network. Therefore, we offer wellness packages in order to meet the needs of patients that wish to emphasize functional strength, mobility and balance in order to live their best life. Contact us to begin your wellness journey today!
Do you take insurance?
OSO Physical Therapy is an out-of-network provider. This allows us to provide 60-minute, one-on-one sessions without the restrictions often imposed by insurance companies. This model typically leads to optimal results in fewer visits
What do I do with a superbill?
We will send you an electronic copy of the billing and diagnosis codes used for your visit. You will be able to submit that directly to your insurance company. Many PPO's have out of netwoork (OON) benefits for physical therapy. Please contact your insurance provided directly if you have questions regarding your OON benefits.
What if I do not plan to use my insurance?
We believe everyone should be able to access high quality physical therapy care regardless of insurance status. For patients who are not using their insurance We offer straightforward pricing without hidden fees or complex insurance processes. Whether it’s your first visit (evaluation), a follow-up visit or a wellness and performance session, you can get 60 minutes of undivided attention from a Board-Certified Orthopedic Specialist.
Still have questions?
We know choosing a physical therapist is a big decision. If you didn't find your answer here, let's talk. No pressure, no strings—just a 15-minute conversation to help you find the optimal path forward."
Please feel free to reach out via text/call at 510-915-1448, or via email - dan.hirai@osophysicaltherapy.com.
